How we use information
We use personal information to arrange hires, communicate with you, meet legal obligations and administer the hire agreement. We do not sell personal data.
Legal
Privacy policy
This policy explains how Rent A Tesla handles personal information for Tesla hire enquiries and agreements in Sydney, New South Wales.
What we collect
We collect details needed to respond to an enquiry or fulfil a hire, including name, contact details, preferred dates and licence information.
Questions and access
Call 1300 356 387 if you want to ask how your information is handled, request access or correct information.
Enquiries and callback requests
When you call or request a callback, provide only the information reasonably needed to discuss the hire. A callback form may include contact details, preferred dates, vehicle choice, pickup area and a message. Sending the form does not confirm a booking.
Licence, eligibility, insurance, excess and bond details are handled as part of the booking and hire-agreement process. Do not place unnecessary sensitive information in a free-text message. We may contact you to clarify or correct the information supplied.
Use, storage and disclosure
Personal information is used to answer enquiries, arrange a handover, administer a hire, communicate about the vehicle and meet applicable obligations. Access is limited to purposes connected with those activities. We do not sell personal information.
Information may need to be disclosed where required to administer the hire, comply with law, manage a claim or protect people and property. The circumstances and complete obligations associated with a confirmed hire are governed by the hire agreement and applicable law.
Access, correction and privacy questions
You can call 1300 356 387 to ask about personal information held in connection with an enquiry or hire, request access or ask for inaccurate information to be corrected. We may need to verify identity before responding.
If you have a privacy concern, describe the issue and the contact details connected with the enquiry. We will review it and respond through an appropriate channel. This website policy is general information and does not replace rights or obligations under applicable privacy law.
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